Policies

**Chatham Sandwich Shop Cancellation Policy**

At Chatham Sandwich Shop, we prioritize the timely preparation and delivery of your orders. Due to this commitment, we have implemented the following cancellation policy:

1. **No Cancellations Allowed:** Once an order is placed on our website, it immediately goes into our kitchen's preparation queue. Therefore, we are unable to accept cancellations after an order has been made.

2. **Order Accuracy:** Please review your order carefully before submitting it. If you notice an error, you may contact us immediately within a very limited time frame, and we will do our best to accommodate changes. However, we cannot guarantee that changes or corrections can be made once an order is in progress.

3. **Refunds and Returns:** As we do not allow cancellations, we also cannot offer refunds for orders that have been placed. Please contact us with any concerns about your order's quality, and we'll work to address the issue as part of our commitment to customer satisfaction.

4. **Customer Support:** If you have any questions about our menu, need assistance with placing an order, or have concerns about a completed order, our team is available to help.

5. **Changes to the Policy:** Chatham Sandwich Shop reserves the right to modify or revise this cancellation policy at any time. Changes will be posted on our website, so please review the policy regularly to ensure you are aware of any updates. By placing an order through our website, you acknowledge and agree to adhere to this cancellation policy. Thank you for choosing Chatham Sandwich Shop, and we look forward to serving you!